Privacy Policy

Effective Date: August 17, 2026

At DR. GUBBA’S HEALTHCARE PRIVATE LIMITED, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website, purchase our products, use our services, or otherwise interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Us

DR. GUBBA’S HEALTHCARE PRIVATE LIMITED
5, 18 Basavana Bagewadi,
Basavana Bagevadi, Karnataka – 586203, India

Email: info@drgubbashealthcare.com
Phone: +91 8792775292

2. Information We Collect

We may collect information that you provide directly to us when you:

  • Create an account on our website.
  • Place an order.
  • Contact us for support or enquiries.
  • Subscribe to our newsletter.
  • Submit a contact or enquiry form.
  • Request information about our healthcare services or products.
  • Participate in promotions, surveys, or other website activities.

The information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Order and transaction details
  • Account login information
  • Information provided through customer support enquiries
  • Any other information you voluntarily provide to us

3. Payment Information

When you make a purchase, payment information may be processed by our third-party payment gateway or payment service provider.

We generally do not store complete credit/debit card numbers, CVV numbers, UPI PINs, passwords, or other sensitive payment credentials on our website.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of website access
  • Referring website or source
  • General website usage information

This information helps us understand how visitors use our website and improve its functionality, security, and performance.

5. Cookies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may be used to:

  • Keep you signed in.
  • Remember shopping cart items.
  • Remember website preferences.
  • Improve website functionality.
  • Understand website traffic and usage.
  • Provide relevant communications or marketing, where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6. How We Use Your Information

We may use your information to:

  • Process and deliver orders.
  • Manage your account.
  • Process payments and transactions.
  • Provide customer support.
  • Respond to enquiries.
  • Provide information about our products and services.
  • Improve our website, products, and services.
  • Maintain website security.
  • Prevent fraud, misuse, or unauthorized activity.
  • Send service-related communications.
  • Send newsletters or promotional communications where permitted and where you have provided appropriate consent.
  • Comply with applicable laws and legal obligations.

7. Healthcare-Related Information

If you voluntarily provide health-related or medical information while communicating with us or using our healthcare services, we will handle such information with appropriate care and only use it for legitimate healthcare, service, administrative, or legal purposes as applicable.

Please do not submit sensitive medical information through general website forms unless it is specifically requested or necessary for the relevant service.

8. Sharing of Information

We do not sell your personal information to third parties.

We may share necessary information with trusted service providers and other parties where required to operate our business, including:

  • Payment processors and payment gateways.
  • Shipping and logistics providers.
  • Website hosting and technology providers.
  • IT, security, and maintenance service providers.
  • Communication and email service providers.
  • Professional advisors, where necessary.
  • Government authorities or law-enforcement agencies where required by law.

These parties may only receive information reasonably necessary for the relevant service or legal purpose.

9. Third-Party Services

Our website may use third-party services such as payment gateways, analytics services, email marketing platforms, social media tools, or other integrations.

These third parties may collect or process information according to their own privacy policies. We encourage you to review the privacy policies of such third-party services before using their services.

10. Email and Marketing Communications

If you subscribe to our newsletter or otherwise provide consent to receive marketing communications, we may send you information about:

  • Healthcare and wellness updates.
  • New products.
  • Offers and promotions.
  • Healthcare services.
  • Educational content.
  • Company news.

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.

Please note that you may continue to receive essential transactional or service-related communications even after unsubscribing from marketing communications.

11. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.

12. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal or regulatory requirements.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal obligations.

13. Children’s Privacy

Our website and services are not intentionally directed toward children.

We do not knowingly collect personal information from children without appropriate parental or guardian involvement where required by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

14. Your Privacy Rights

Subject to applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of information where legally permissible.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.
  • Raise concerns or complaints regarding our handling of your information.

To exercise any applicable rights, please contact us using the details provided below.

15. Links to Other Websites

Our website may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this page periodically to stay informed about how we protect your information.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

DR. GUBBA’S HEALTHCARE PRIVATE LIMITED
5, 18 Basavana Bagewadi,
Basavana Bagevadi, Karnataka – 586203, India

Email: info@drgubbashealthcare.com
Phone: +91 8792775292

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.